Prostay Pay can offer thirty-five payment methods. No property gets all thirty-five, and which ones you get is decided before you reach the screen where you switch them on. This page is what to expect and why, so that a short list stops being a mystery.
How to read this
Two facts decide what you can turn on. The first is the currency you charge guests in, which is Application Currency under System Settings then General, and is worth checking before you read any further because most of the tables below turn on it. The second is the country your business is registered in, which is the country you gave when you created your payments account.
Find your currency, then check the country column. Matching both makes a method possible for you. It does not make it certain: your account also has to be in good standing, and a few methods we enable case by case. The list on the Payment Methods screen is the only place that answers for your account specifically, because it has already applied everything on this page and everything about your account besides. Treat this page as what to expect and that screen as what is true.
The four that go almost everywhere
Card, Apple Pay, Google Pay and Link accept most currencies and are open to businesses in most countries. If your list is short, it will still have these on it, and between them they cover the large majority of guests.
The two wallets are worth understanding as a pair. Neither is really a separate way to pay: both present a card the guest has already saved, so wherever you can take cards you can usually take these. What they change is the effort at the payment page, from typing sixteen digits to one touch. Both depend on the guest's own device rather than on anything you configure, which is covered further down.
If you charge in euro
Euro unlocks more methods than any other currency, because most of the bank-transfer and local wallet methods in Europe settle in it. Each of these reaches one country's guests, so turn on the ones whose guests you actually get.
| Method | Your business registered in | Reaches guests in |
|---|---|---|
| Bancontact | The EU, plus Australia, Hong Kong, Japan, Mexico, New Zealand, Singapore and the US | Belgium |
| EPS | The EU, plus Australia, Canada, Hong Kong, Japan, Mexico, New Zealand, Singapore and the US | Austria |
| iDEAL | The EU, plus Australia, Canada, Hong Kong, Japan, Mexico, New Zealand, Singapore and the US | The Netherlands |
| Multibanco | The EU, plus Gibraltar, Liechtenstein, Norway, Switzerland, the UK and the US | Portugal |
| P24 | The EU, plus Australia, Canada, Hong Kong, Japan, Mexico, New Zealand, Singapore and the US | Poland |
| Satispay | The EU, plus Australia, Canada, Liechtenstein, Norway, Singapore, Switzerland, the UK and the US | Italy |
| SEPA Debit | The EU, plus Australia, Canada, Hong Kong, Japan, Mexico, New Zealand, Singapore and the US | Europe |
P24 is the one exception in that table: it takes Polish złoty as well as euro, so a property charging in złoty can offer it too.
If you charge in one other currency
Each of these is tied to a single currency, or to two. If your charging currency is not in the second column, the method is not available to you whatever country you are in.
| Method | You charge in | Your business registered in | Reaches guests in |
|---|---|---|---|
| Amazon Pay | USD | Austria, Belgium, Cyprus, Denmark, France, Germany, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain, Sweden, Switzerland, the UK and the US | Anywhere |
| BLIK | PLN | The EEA | Poland |
| Boleto | BRL | Brazil | Brazil |
| Cash App | USD | The US | The US, not including US territories |
| FPX | MYR | Malaysia | Malaysia |
| Grab Pay | MYR or SGD | Malaysia or Singapore | Malaysia and Singapore |
| Konbini | JPY | Japan | Japan |
| OXXO | MXN | Mexico | Mexico |
| Pix | BRL | The US, and Brazil by invitation | Brazil |
| Promptpay | THB | Thailand | Thailand |
| Swish | SEK | The EEA, apart from Hungary, Malta and Portugal | Sweden |
| Twint | CHF | The EEA, plus Gibraltar, Monaco, San Marino, Switzerland and the UK | Switzerland |
| Zip | AUD, or USD by invitation | Australia, and the US by invitation | Australia, and the US by invitation |
Methods that take several currencies
These are the ones worth a second look, because they reach guests across more than one country and several of them work whatever you charge in.
| Method | You charge in | Your business registered in | Reaches guests in |
|---|---|---|---|
| Alipay | AUD, CAD, CNY, EUR, GBP, HKD, JPY, MYR, NZD, SGD or USD | The EU, plus Australia, Canada, Hong Kong, Japan, New Zealand, Singapore and the US | Guests using a Chinese Alipay account, at home or travelling |
| Billie | CHF, DKK, EUR, GBP, NOK or SEK | Austria, Denmark, Finland, France, Germany, the Netherlands, Norway, Spain, Sweden, Switzerland and the UK | The EU and the UK |
| Klarna | AUD, CAD, CHF, CZK, DKK, EUR, GBP, NOK, NZD, PLN, RON, SEK or USD | Australia, Canada, New Zealand, Norway, Switzerland, the UK, the US and most of the EU, but not Bulgaria, Czechia, Hungary or Portugal | Australia, Austria, Belgium, Canada, Finland, France, Germany and Switzerland |
| Mobilepay | DKK, EUR, NOK or SEK | The EEA, apart from Iceland | Denmark and Finland |
| Paypal | AUD, CAD, CHF, CZK, DKK, EUR, GBP, HKD, NOK, NZD, PLN, SEK, SGD or USD | The EU apart from Hungary, plus Liechtenstein, Norway, Switzerland and the UK | Anywhere |
| Revolut | DKK, EUR, GBP, HUF, PLN or RON | The EU, plus Liechtenstein, Norway and the UK | The EU and the UK |
| Wechat Pay | AUD, CAD, CNY, DKK, EUR, GBP, HKD, JPY, NOK, SEK, SGD or USD, and CHF from some countries | The EU, plus Australia, Canada, Hong Kong, Japan, Singapore, the UK and the US | Guests using a Chinese WeChat account, at home or travelling |
Paypal and Amazon Pay are the two that reach guests anywhere, so they are the ones to consider if your bookings come from everywhere rather than from one market. Alipay and Wechat Pay are worth turning on for Chinese guests specifically, and they travel with the guest rather than staying in China.
Cartes Bancaires and JCB are card networks
Two of the switches are not payment methods in the sense the rest of this page uses. Cartes Bancaires is the French card network and JCB is a Japanese one. A guest does not choose them at the payment page: they enter a card as usual, and these decide which network that card runs over.
The practical effect of turning Cartes Bancaires on is a better chance of a French card being accepted, because more than nine in ten French cards carry both Cartes Bancaires and Visa or Mastercard, and a payment that fails on one network for a technical reason is retried on the other. If your business is not registered in France, expect it to become fully active only after your first payment from a card that carries the network.
So there is nothing to look for on the payment page after switching either of these on, and no currency or guest country to check. If you take French or Japanese cards, leave them on.
Two switches that no longer take payments
Two methods on the list were shut down by the companies that ran them, and neither can take a payment anywhere. Giropay closed at the end of December 2024, and Sofort was withdrawn as a payment method in March 2025.
You will still see both on the Payment Methods screen, greyed out with their switches fixed off and a note saying when each one went. They stay visible on purpose. If you were offering one of them, a row that simply vanished would leave you wondering where it went, and the note answers that. There is nothing for you to do about either.
If you were using Sofort for German bank transfers, Klarna is the closest replacement, since it offers a pay-in-full option that works the same way from the guest's side.
Why a guest did not see one you switched on
Switching a method on makes it eligible to appear. The payment page then decides again, for that guest and that payment, and four things go into that decision.
| What changes it | What the guest experiences |
|---|---|
| Where the guest is | The last column of every table above. A method for Dutch bank customers is not offered to a guest in Spain, however firmly it is switched on. |
| What they are paying on | Apple Pay needs an Apple device with a card in the Wallet app. Google Pay needs the same on its side. Neither appears on a device that has not been set up for it, which is why a method can be invisible on your laptop and present on your phone. |
| Whether they hold the account | Alipay, Wechat Pay, Revolut, Cash App and Satispay all require the guest to have that provider's own account. A guest in the right country without the app does not see a usable option. |
| How much you are charging | The pay-later methods, Klarna, Billie and Zip, apply their own limits on the size of a payment. A deposit can be too small for them and a full stay too large, and the thresholds are theirs rather than yours. |
The way to see the real list is to open one of your own payment links on the kind of device a guest would use, rather than to read either this page or the settings screen.
If your answer is not here
This page covers the thirty-five methods Prostay Pay can display, and we keep it current by reviewing it rather than by generating it, so a newly added method can reach your Payment Methods screen before it reaches this page. The screen is always current and this page is not.
If a method you want is missing from your screen and the tables above suggest it should be there, ask Prostay support. Tell them the method, the country your business is registered in and the currency you charge in, because those are the two facts the answer turns on and giving both saves a round trip.