Product updates, shipped regularly.

Week 30

Jul 24, 2026

Room moves and split stays, rate overrides with an approval trail, and a sharper waitinglist.

This release is about the messy middle of a stay, the part where plans change after the guest has already checked in. You can now move a guest to another room mid-stay, split a stay into segments or a multi-room booking into separate reservations, and separate a shared folio so everyone leaves with their own invoice. Rate overrides gain reason lists, an approval step and a dedicated audit report. The waitinglist grows up too: every requested room is now a full line item with its own dates, guests and rate plan, priced automatically from your rates.

• PMS

  Every room on a waitinglist enquiry is now a full line item, with its own dates, adults and children, and rate plan. A family arriving a day before the rest of the group, or two rooms on different plans, is recorded exactly as the guest asked for it. Change the room type, the plan or the dates and Prostay quotes the price from your rate plans automatically, and you can still type over it.

• PMS

  Move a guest to another room mid-stay, split a stay into segments, or break a multi-room booking into separate reservations with the deposit shared across them. Conflicts are checked before the move lands and the move can be undone. Shared folios can be separated so each guest leaves with their own invoice, and a Room Move Sheet on the dashboard and in housekeeping tells the floor which rooms change hands today.

• PMS

  Rates can now be edited as a reservation is created, governed by settings you control: turn the override on or off, and require a reason from a list you define. Overrides can be put behind an approval step, and a new Room Moves and Rate Overrides report shows every move and every override with filters and PDF or Excel export.

• Instant Site

  Instant Site rooms sections now let you choose exactly which room types to display, and the old cap on how many rooms could appear is gone. Leave the selection empty and the section keeps showing all of them.

Week 29

Jul 17, 2026

A waitinglist for the dates you cannot sell, and housekeeping rebuilt around the daily task sheet.

Two substantial additions to the PMS this week. When you are sold out, you can now keep the enquiry instead of losing it: the waitinglist records what the guest wanted, watches your calendar for the moment those dates open up, and turns the enquiry into a booking without anyone retyping it. Alongside it, housekeeping grows from a status board into a full operations module, with task sheets balanced by cleaning credits, an attendant view built for a phone, guest service requests on an SLA clock, maintenance work orders and a Lost and Found register.

• PMS

  Introducing the reservations waitinglist. When you cannot take a booking, record the enquiry instead of turning it away: guest details, the rooms and dates they wanted, where they came from, a priority and an expiry date, with follow-up notes kept on the entry. Prostay checks each enquiry against your calendar and marks it available, partly available or not yet, and the same signal appears on the calendar and above your reservations list so nobody has to remember to look.

• PMS

  When the dates open up, convert the enquiry in place. A waitlist entry becomes a confirmed reservation, a tentative booking, or a courtesy hold that reserves the room without confirming it, all through the flows your team already knows, carrying the guest, dates, rooms and notes across with it. Who can view, create, edit and remove entries is set per role, and every change is recorded in the activity log.

• PMS

  Housekeeping now plans the day for you. Generate task sheets for any date and Prostay spreads the work across the attendants on shift, balanced by cleaning credits you set per room type, with departure rooms, rooms staying another night, turndown service and public areas all on the sheet, and attendants kept to their usual floors where it can. Sheets print one attendant per page for the teams who still want paper on the cart.

• PMS

  Attendants get a screen of their own, built for a phone: the room, what it needs, and start and finish buttons that time each clean. When an attendant reports a room as vacant or occupied, Prostay flags the rooms where housekeeping and the front desk disagree. Those timings feed a new housekeeping productivity report, and a forecast view turns your arrivals and departures into rooms to clean, cleaning credits and the number of attendants you will need.

• PMS

  Three registers that used to live in notebooks are now in the PMS. Guest service requests carry an SLA countdown that turns amber and then red as the clock runs down. Maintenance work orders track priority, team, due date and cost, can place a room out of order when raised and release it back to dirty when resolved, and can repeat on a preventive schedule. Lost and Found records what was left behind and follows it from stored to claimed, returned or disposed.

Week 28

Jul 10, 2026

Instant Site launches: build and publish your hotel website from Prostay.

This week we are shipping a brand-new product. Instant Site is a website builder made specifically for hotels, living right inside your Prostay dashboard. It drafts a complete website from the property data already in your PMS, gives you six designed templates and a drag-and-drop block builder, and publishes fast, SEO-ready pages with live rooms, rates and availability wired into the booking engine. Alongside the launch, this release brings a round of UI improvements across the platform and a set of upgrades to the financial reports.

• Instant Site

  Introducing Instant Site, a new hotel website builder built into Prostay. Choose from six designed templates, compose pages from ready-made blocks, connect your own domain with automatic HTTPS, and publish a fast, SEO-optimised site in up to eight languages, with rooms, rates and availability flowing live from your PMS.

• Instant Site

  Every Instant Site publish ships static, search-engine-ready pages with Hotel and HotelRoom structured data, automatic sitemaps and hreflang, and the Prostay Booking Engine handling reservations on your own domain, commission-free.

• Platform

  UI improvements across the platform: sharper layouts, more consistent spacing and controls, and smoother navigation on frequently used screens, so daily work feels faster and calmer.

• Accounting

  Financial reports have been improved. Cleaner report layouts, more reliable totals across periods and properties, and faster loading for large date ranges, making month-end reviews quicker and easier to trust.

Week 26

Jun 26, 2026

A ground-up redesign, role-based reservation editing, and the launch of Dive Center Management.

Our biggest release in months. The whole system has been redesigned for faster, calmer hotel operations, with cleaner layouts and fewer clicks on every screen. Reservation editing is now governed by roles and permissions, so changes stay in the right hands with a full audit trail. Prostay Nexus and the Booking Engine both get fresh interfaces, and the Booking Engine adds a gallery of templates you can choose from instead of a single fixed design. And we are launching Dive Center Management, a brand-new module that brings dive operations into the same ecosystem as the rest of the property.

• Platform

  The entire system has been redesigned from the ground up. Cleaner layouts, faster navigation and fewer clicks across every screen, so front desk and back office teams move through daily operations quicker.

• PMS

  New reservation editing settings let you control exactly who can change a booking. Granular roles and permissions keep edits in the right hands, with a clear record of every change for security and peace of mind.

• Messaging

  Prostay Nexus gets a redesigned inbox. Email, WhatsApp and OTA messages from Booking.com, Expedia and others stay in one streamlined view, with the knowledge base and template replies a click away.

• Distribution

  The Booking Engine has a refreshed interface and a new template gallery. Pick the layout that fits your property instead of being locked into a single design, and publish it without touching code.

• Dive Center

  Introducing Dive Center Management, a brand-new module for properties that run a dive operation. Manage your boat fleet, courses, certifications, equipment and trip schedules, with every charge flowing straight into the guest folio and the rest of the Prostay ecosystem.

• Platform

  Dozens of smaller bugs and inconsistencies across the system have been fixed, smoothing out the rough edges properties flagged over the last few weeks.

Week 21

May 22, 2026

A new Transaction Report, room sharer polish, and accounting printouts that match what is on screen.

Three threads ship together this week. Reservation Detail gets full room sharer mapping, instant lead-name sync on the calendar, and a fix for the Add Guest control that would not render on smaller screens. A new Transaction Report module lands in Insights alongside net-revenue year-over-year comparisons, a fix for the Reservations by Rate Plan report, and tax and service columns now included in every report-dashboard export. Accounting cleans up estimate, invoice, and All Sales printouts, locks the room rate during transfer posting, and adds ascending and descending column sort across every accounting table.

• PMS

  Room sharer mapping is now visible inside the reservation detail, so split-payer setups are clear without leaving the booking.

• PMS

  Renaming the lead guest on a reservation updates the calendar tile immediately, with no manual refresh.

• PMS

  The Add Guest control inside Room Sharer renders reliably on every screen size, including narrower laptop viewports.

• Insights

  Transaction Report ships as a new module under Insights, with the same filter, group-by, and export controls as the rest of the reports suite.

• Insights

  Year-over-year revenue comparison now reports net revenue, matching the rest of the revenue suite and the figures shown on the dashboard.

• Accounting

  Estimates and All Sales printouts share one consistent layout, with aligned totals, taxes, and notes across both document types.

• Accounting

  Invoice creation form includes a memo field so internal notes travel with the document and stay visible on the printout.

• Accounting

  Property address is printed on every All Sales document, ready for invoicing and audit-friendly archiving.

• Accounting

  Transfer posting treats the room rate as non-transferable, preventing accidental room-charge moves between folios.

• Insights

  The Reservations by Rate Plan report opens reliably from the reports menu and runs against the latest data.

• Insights

  Tax and Service columns are included in every report-dashboard export, so the file matches what is shown on screen.

• Accounting

  Accounting tables across modules support ascending and descending sort on every column, with the active sort persisted on the page.

Week 18

May 1, 2026

Walkthrough overlays and a permissions catalog land.

Two new surfaces ship together. An in-app walkthrough overlay orients new users on each major screen, and a permissions catalog surfaces every role grant in one searchable list. Plus a full timezone rewrite and an RMS performance pass.

• PMS

  Walkthrough overlay teaches the calendar, folio, and reports flows on first run.

• Platform

  Permissions catalog page lists every role grant across the property in one searchable view.

• PMS

  Timezone handling rewritten end-to-end so multi-property groups across continents see consistent dates.

• Insights

  RMS dashboard performance pass. Occupancy and pace queries now run well under a second on year-long ranges.

Week 17

Apr 24, 2026

Demand forecasting and Booking.com Messaging arrive together.

Demand forecasting joins the RMS dashboard with a 90-day rolling outlook. Booking.com Messaging is now native inside Prostay Nexus, and Autopilot lets the AI reply without human review when confidence is high.

• Insights

  Demand forecasting page ships in the RMS, with 90-day pickup, pace, and cancellation curves.

• AI

  Booking.com Messaging channel goes live in Prostay Nexus, with parity to WhatsApp and email.

• AI

  Autopilot toggle: AI replies send without human review on conversations above a confidence threshold you set per channel.

• PMS

  Arrival overview redesigned for clearer grouping and faster keyboard navigation.

Week 16

Apr 17, 2026

WhatsApp Business is fully native.

After two months in a feature branch, the WhatsApp Business integration merges to main. Send templates, receive media, manage multiple business accounts per property, and route to the right team automatically.

• AI

  WhatsApp Business accounts attach to properties one-to-many, with template management built in.

• AI

  Inbound WhatsApp media (photos, voice notes) lands on the conversation thread with auto-transcription.

• Insights

  Multi-property booking pace widget joins the GM dashboard.

• Platform

  Settings reorganised so WhatsApp, email, and Booking.com all live under one Channels tray.

Week 15

Apr 10, 2026

Revenue management gets its own home in the sidebar.

The new Revenue Management menu pulls Pulse, demand forecasting, rate plans, and pricing rules into one stop for revenue managers and GMs. Plus a CSV-driven rate-plan import and a smarter tax-split editor.

• Insights

  Revenue Management menu groups Pulse, forecasting, and pricing rules under one entry.

• PMS

  Calendar quick-actions menu redesigned. Every action is now one keystroke away.

• Distribution

  New rate-plan import: drop a CSV, preview the diff, apply with one click.

• Accounting

  Tax-split editor handles VAT, city tax, and resort fees per property without overriding the master schema.

Week 14

Apr 3, 2026

Transfer posting redesigned.

The transfer-posting flow is now a single guided panel: pick the source folio, the target charge, confirm, post. No more cross-window juggling.

• Accounting

  Transfer-posting panel collapses three previous screens into one guided flow.

• PMS

  Confirmation dialog now previews the resulting folio balance before posting.

• Distribution

  Channel-mapping conflicts resolve in-place rather than redirecting to a separate page.

• Insights

  Forecast accuracy widget on the GM dashboard tightens its rolling window from 28 to 14 days.

Week 13

Mar 27, 2026

Multi-currency pricing across the rate grid.

Set rates in any currency per property, with automatic per-stay conversion and a missing-currency warning before a quote ever leaves the desk.

• Payments

  Multi-currency price inputs on every rate plan and weekday grid.

• Payments

  Missing currency prices modal stops a quote from going out with an unresolved conversion.

• PMS

  View receipt popup shows the original currency, the booking currency, and the conversion rate that was used.

• Distribution

  Channel manager pushes the booking currency to OTAs with the matching tax handling per locale.

Week 12

Mar 20, 2026

Accounting tags, smarter folios, and invoice options.

Three accounting flows ship together: tag any folio transaction for downstream reports, move a charge between folios with a guided popup, and pick from the new Invoice Options modal at the moment you bill.

• Accounting

  Accounting tag select on every transaction, with rolled-up reports per tag.

• PMS

  Move folio transaction popup keeps both folios in sync with a single confirmation.

• Accounting

  Invoice options modal lets you pick template, language, and tax stance at issue time.

• AI

  Agent menu in the inbox tags conversations by intent before routing.

Week 11

Mar 13, 2026

Pricing rules and a public invoice view.

Build day-by-day pricing rules with a live preview, and send guests a hosted invoice page they can pay or download without an account.

• Distribution

  Price rules engine. Stack length-of-stay, day-of-week, and segment rules with a live preview.

• Accounting

  Public invoice view: shareable, printable, payable. No login required for the guest.

• Accounting

  Customer details form now matches the chart of accounts schema.

• Platform

  Faster initial calendar render after the worker thread refactor.

Week 10

Mar 6, 2026

Demo properties, in one click.

Demo settings let you spin up a sample property with realistic reservations, rate plans, and folio activity for a sales walkthrough or a new-hire training session.

• Platform

  Demo settings modal seeds a fresh sample property for sales calls and onboarding.

• Messaging

  Notifications now thread by reservation rather than by channel.

• Accounting

  Reconciliation flow handles partial captures end-to-end without manual splits.

• PMS

  Calendar tooltip latency drops below 50ms even on 12-month views.

Week 09

Feb 27, 2026

Dive Center vertical lights up.

First cut of the Dive Center workflow. A calendar view tuned to dive boats and instructors, a dedicated sidebar entry, and the demo acknowledgement modal that lets a property opt in to vertical features per role.

• PMS

  Dive Center calendar tracks boats, instructors, and dive sites in parallel with rooms.

• PMS

  Dive Center menu and icon ship in the sidebar, scoped per role.

• Platform

  Demo acknowledgement modal so vertical features can ship gradually with explicit opt-in.

• Distribution

  OTA mapping picks up the new dive products without conflict.

Week 08

Feb 20, 2026

Italian, formally.

The in-app language picker adds Italian (with the right flag), Prostay AI replies in regional Italian, and every settings page picks up the new translation pipeline.

• Platform

  Language picker now lives in the global menu instead of buried in user settings.

• AI

  Prostay AI handles regional Italian (formal vs informal) without a separate prompt.

• PMS

  Settings pages refactored to surface localized labels everywhere.

• Payments

  Per-property currency and locale defaults flow to checkout without re-prompting.

Week 07

Feb 13, 2026

Import accounts and send sales orders without a CSV.

Pulling chart-of-accounts data from another system used to be a CSV roundtrip. The Import Accounts modal does it inline. Send Sales Order Popup does the same for outgoing orders.

• Accounting

  Import accounts modal pulls vendor and customer accounts from any compatible system.

• Accounting

  Send sales order popup with templated emails and a downloadable PDF.

• PMS

  Reservation form now remembers preferred guest fields per property.

• Platform

  Faster initial render on the chart of accounts page after a tree-table rewrite.

Week 06

Feb 6, 2026

Cleanup week: faster folios, quieter notifications.

A maintenance week. The folio screen renders faster on long stays, low-priority notifications no longer fight for attention, and the bulk-rate-update flow handles concurrent edits cleanly.

• Accounting

  Folio close runs noticeably faster on stays longer than 14 nights.

• Messaging

  Notification priority levels reflect what actually needs the night manager’s attention.

• Distribution

  Concurrent rate edits across users now merge cleanly instead of overwriting.

• PMS

  Calendar drag latency reduced on properties with 50 or more rooms.

January

2026

Chart of Accounts and reconciliation, end to end.

January was an accounting month. The chart of accounts lands as a first-class structure, account history opens as a side panel from any folio line, and the Reconcile flow ships with a column customizer and a printable COA report.

• Accounting

  Chart of Accounts table, with add/edit/deactivate and a dependency-aware delete.

• Accounting

  Reconcile flow with column customizer and a printable COA report.

• PMS

  Account history side panel wires every folio line to its full transaction trail.

• Platform

  Auth and context refactors prep the codebase for the multi-currency work that lands in March.