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01 / 05For hotel IT

For IT Managers

A platform built for the network closet, not against it.

SSO, role-based access, audit logs, region-pinned data, open APIs and a documented integration story for every system you already run. Built for hotel IT teams that have to live with the platform, not just sell it.

API surface
REST + Webhooks
SSO
SAML / OIDC
Hosting
EU / US / APAC
prostay · nexus inbox
  • Anna Schmidt2m

    Is breakfast included in the rate?

    WhatsApp
  • Hiro Tanaka8m

    Could we have an early check-in at 11am?

    Booking.com
  • Lucia Bianchi32m

    Thank you, see you Friday!

    Email
  • Carlos Müller1h

    Do you have parking on-site?

    Web chat

Anna Schmidt

WhatsApp · arrives Fri

VIP
Prostay AI suggests⌘↩ to send

Listening for the next message from Anna,

02 / 05From / To

From a stack of legacy SOAP and CSV uploads, to a documented platform.

Hotel IT shouldn’t need to write integration code at 2am. Prostay ships a documented API, webhooks, and a partner network you can audit.

Today

Where the time goes.

  • A PMS with no real API.

    You integrate via overnight CSV drops. Anything live needs a partner gateway and a contract.

  • Identity sprawl.

    Every receptionist has six logins. Offboarding takes a week and an email chain.

  • Audit trail held together with hope.

    Auditors ask who changed a rate; you check three logs and shrug.

  • Data residency is a phone call.

    Your group needs EU data residency; the vendor confirms it on a call but you can’t prove it.

With Prostay

Where the time should go.

  • A documented REST API + webhooks.

    Build, integrate, automate, with versioned, documented endpoints and idempotent writes.

  • SSO and role-based access.

    SAML and OIDC out of the box. Role and scope assignment per property and per module.

  • A real audit trail.

    Every change, rate, restriction, folio, refund, logged with author, timestamp, prior value.

  • Region-pinned hosting.

    EU, US or APAC hosting on request, with a written deployment topology you can show your DPO.

03 / 05Your stack

A platform IT can actually run.

The same engineering you’d demand from any modern SaaS, finally available in hospitality.

  • Identity

    SSO + RBAC

    SAML / OIDC. Roles, scopes, per-property permissions, per-module gates.

    See it

  • API

    Public API + Webhooks

    REST API with idempotent writes; webhooks for every domain event.

    See it

  • Audit

    Activity Log

    Per-domain audit log; export to your SIEM. Retention configurable per region.

    See it

  • Hosting

    Region-pinned deployment

    EU, US or APAC hosting; documented topology and sub-processor list.

    See it

  • Security

    SOC 2 + PCI scope

    PCI scope reduced via Prostay Pay; SOC 2 in scope; pen-test reports on request.

    See it
04 / 05Workflow

A new property onboarded by IT in a week.

How a real rollout looks when the platform is built for IT.

  1. Step 01

    Wire up SSO.

    Connect the IdP via SAML / OIDC; assign role-based access per property and per module.

  2. Step 02

    Plumb the integrations.

    Subscribe to webhooks for the events your downstream systems need. No CSV drops, no SFTP.

  3. Step 03

    Pin the region.

    Confirm hosting region; Prostay provides the topology and sub-processor list for your DPO.

  4. Step 04

    Hand off with audit.

    Activity log streamed to your SIEM. Retention per region. Auditors served in one click.

05 / 05Get started

A platform that respects the IT team.

Bring your security questionnaire and your integration map. We’ll walk it line by line with our engineering team.

  • SAML / OIDC SSO out of the box
  • Webhook-first integration model
  • EU / US / APAC hosting available
  • SOC 2, PCI and pen-test reports on request