Independent hotels
No more switching between processor portals.
Charge, refund and reconcile from inside the PMS. One vendor, one statement, one support contact.
01 / 09Payments
Payments · Prostay Pay
Payments built into the folio.
Pre-authorise, charge, refund and split payments without ever leaving the reservation. One processor, one fee schedule, one settlement, reconciled to the cent.
Runs on
- Web
- iPad
- Android tablet
- Android phone
- Offline-first
- Currencies supported
- 40+
- 3-D Secure
- PSD2 ready
- Settlement
- Per-property
Create a payment link
Reservation #4821 · expires 24hAnna Schmidt
Room 202 · 28 Apr → 1 May
Amount
€420.00
Currency
EUR
Description
Damage deposit · 28 Apr - 1 May
Send via
WhatsAppEmailSMSCopy link
02 / 09Capabilities
A payment stack that behaves like part of the PMS.
Cards on file, pre-auths, captures and refunds are first-class operations on the folio, not workflows you stitch together with three vendors.
01
Card on file
Tokenise at booking, store securely, charge with a single tap throughout the stay.
02
Pre-auth & capture
Hold incidentals at check-in; release on checkout. Multi-night stays handled without re-auth prompts.
03
3DS & SCA
Strong customer authentication enabled by default in eligible markets, no developer setup required.
04
Refunds & disputes
Full or partial refunds in one click; disputes auto-bundle the receipt, folio and chargeback evidence for you.
05
Multi-currency
Quote in the guest’s currency, capture in yours. Live FX, transparent margin, daily settlement.
06
Tap-to-pay
Native iPhone tap-to-pay and pin-on-glass terminals, no extra hardware in eligible markets.
03 / 09Deep dive 01
Reconciliation
A bank deposit that matches the folio.
Every payment, refund and dispute lands in your accounting with the right cost centre and the right reservation reference. End-of-day reconciliation goes from hours to minutes.
Paola Greco
3 nights · 28 Apr → 1 May · Room 202
| Date | Item | EUR |
|---|---|---|
| Apr 28 | Sea View King €240 × 3 nights | 720.00 |
| Apr 28 | Welcome breakfast ×2 guests | 32.00 |
| Apr 29 | Spa · Couples massage 14:00 | 180.00 |
| Apr 30 | Restaurant · Dinner Table 7 | 94.50 |
| May 1 | City tax 3 nights × €6 | 18.00 |
Subtotal€1,044.50
VAT (10%)€104.45
Total€1,148.95
Payment received
€1,148.95
Visa ending 4242 · 3DS verified
- Method
- Card · Prostay Pay
- Captured
- Apr 28 · 14:32
- Posted to
- Folio #4821 · GL 4100
- Reconciled
- Auto · 0.4s
04 / 09Deep dive 02
Risk
Fraud rules tuned for hotels.
Velocity caps, mismatched-country flags, OTA-vs-direct heuristics. Built in by default, configurable per property and per channel.
Built-in risk controls
- Card velocity caps per guest, per channel, per day.
- Mismatch alerts when card BIN, IP and reservation country diverge.
- OTA-flagged virtual card detection and routing rules.
- Manual review queue for high-risk reservations.
- PCI-DSS Level 1 environment with quarterly attestation.
05 / 09Deep dive 03
Folio integration
The folio sees the payment as it lands.
When a guest pays a payment link, the credit posts directly to the reservation folio with the source preserved. The running balance, the totals and the audit trail all update at once, same context the front desk is already looking at.
Anna Schmidt
Room 202 · 28 Apr → 1 May · Direct
Folio ledger
3 entries| Date | Item | Amount | Balance |
|---|---|---|---|
| 28 Apr | Sea View King · 3 nights €240 × 3 | €720.00 | €720.00 |
| 28 Apr | Welcome breakfast (×2) In-room | €32.00 | €752.00 |
| 29 Apr | City tax Per night × 3 | €18.00 | €770.00 |
Charges
€770.00
Payments
€0.00
Balance due
€770.00
06 / 09Use cases
Built for the payment moments hotels actually live in.
These are the operational moments where most payment stacks make hotels work for them, instead of the other way round.
Multi-property
Per-property settlement, group reporting.
Settle each property to its own bank account, then roll up reporting and risk dashboards across the group.
OTA-heavy
Make virtual cards painless.
Auto-detect virtual card details, charge on the right day, surface failed charges before checkout.
07 / 09Integrations
A modern payment stack, built on standards.
Connects to the processors, terminals and accounting platforms hotels already trust.
- StripeProcessor
- AdyenProcessor
- AirwallexProcessor
- Stripe TerminalHardware
- Apple Tap to PayHardware
- XeroAccounting
- QuickBooksAccounting
- Booking.com VCCVirtual cards
- Expedia EPCVirtual cards
08 / 09Pricing
Pricing
Transparent rates, no surprises.
Interchange-plus pricing on every transaction, no monthly minimums, no hidden chargeback fees. We’ll send you a comparison against your current processor in 24 hours.
09 / 09Get started
A 24-hour payment review, on us.
Send your last 90 days of statements; we’ll quantify the savings, the saved hours and the chargeback exposure you’d eliminate.
- Statement-by-statement savings analysis
- Migration of stored cards on file (PCI-compliant)
- White-glove onboarding for terminals
- No long-term lock-in or termination fees