Booking Engine
Take commission-free direct bookings from your own website, and build a site with Instant Site if you do not have one.
11 articles
The guest booking flow
What a guest sees from the first search to the confirmation, and what they can change afterwards.
- How guests find and book on your engineThe whole direct booking, from the search bar to the confirmation: what the rooms list is really counting, where taxes appear, which fields a guest must fill in, and what each step is reading from your settings.
- Letting guests manage their own bookingTurning on the self-service area: how a guest gets in without a password, the four things you can let them do, and what a change request actually does to a reservation that is already paid.
- Sending guests to the right propertyThe short address that lists every hotel in your account, what a guest sees on it, and the four things you can put in a booking link so it opens with the dates already filled in.
Engine configuration
Settings, currencies, appearance, and the trading figures the engine reports back.
- Adding custom pages to your booking engineBuild extra pages for your direct booking site, from a privacy policy to a parking guide, and choose whether each one is linked in the header, the footer, both or nowhere at all.
- Booking engine settingsThe five cards that decide what your engine sells, how it prices it, what it asks a guest for and what happens after they book, with the business consequence of each one.
- Currencies on the booking engineHow to let a guest see your prices in their own money without changing what you charge, what an exchange rate here actually converts, and why the rate you type is a commercial decision rather than a technical one.
- Customising how your booking engine looksThe three-step style wizard behind your direct booking page: five hero layouts, four ways to list rooms, five colours, and a live preview that prices your own rooms while you decide.
- Injecting your own code and meta tagsThe seven code slots on the Custom Codes tab, where each one lands in the guest-facing page, and how to wire up Google Analytics, Google Ads and the Facebook pixel without double-counting your bookings.
- Publishing an Instant SiteA complete hotel website built from your PMS data: six templates, a page editor, three pre-written legal pages, and a free address you can swap for your own domain when you are ready.
- Putting a booking widget on your websiteFive widget types, seven languages and one line of code. How to choose the shape that fits your website, style it to match, and paste it where it will earn the most direct bookings.
- Reading the booking engine summarySix figures and three charts covering your direct business only. What each one measures, which ones move together, and the two comparisons that tell you whether the engine is actually earning its place.