Getting Started
New to Prostay? Start here. Signing in, finding your way around, and the first things to set up.
6 articles
First steps
Signing in, finding your way around, and what to set up first.
- Activating your account and resetting your passwordThe screens you reach without being signed in: the invitation link that creates your account, asking for a password reset, setting the new password from the emailed link, and what to do when that link has expired.
- Changing your password while signed inHow to change your own Prostay password from My profile, what the panel does and does not ask you for, why a successful change shows you nothing, and the email that follows it.
- Setting up a new propertyA new property opens on a nine step checklist, in the order Prostay wants them done. What each step decides, which article covers it, what the checklist leaves out, and what skipping it actually does.
- Signing in and finding your way aroundWhat happens between typing your email and reaching a screen with work on it: the two sign in steps, the verification code, and the four controls in the top bar that move you between properties, modules and screens.
- The words Prostay usesFolio, rate plan, allotment, chart of accounts and the rest, defined once each, with a link to the article that covers them properly. Including the four words that mean two different things depending on which module you are in.
- What Prostay is, and which part you are inProstay is a dozen fairly separate products behind one sign in. What each one is for, which of them your subscription includes, and the four names that mean something different from what a new reader expects.