290 articles
The Prostay Blog
Practical thinking on hotel technology, revenue, operations and the guest experience, from the team building the platform.

Hospitality Industry
Hotel MICE: Guide for Meetings, Incentives, Conferences & Exhibitions
When a business traveler checks into your hotel, they’re often bringing more than just a reservation, they’re opening the door to a world of lucrative…
Aug 30, 2025 · 11 min read

Hotel Operations Optimization
Hotel Chargeback: Causes and Best Practices
Hotel chargebacks are one of the biggest financial headaches the hospitality industry faces today. When guests dispute charges through their credit card…
Aug 29, 2025 · 8 min read

Revenue Management
Hotel Compset: Guide to Building & Using Your Competitive Set
In the hotel industry, thriving means knowing your competition just as well as you know your own property. While many hotel operators focus mainly on their own…
Aug 29, 2025 · 12 min read

Hotel Operations Optimization
Hotel SOP: Guide to Standard Operating Procedures 2026
In today’s bustling hospitality industry, hotels that truly stand out don’t leave their success to chance, they rely on carefully crafted hotel standard…
Aug 28, 2025 · 9 min read

Revenue Management
2026 Hotel Guide to Non-Refundable Rates
In today’s competitive hospitality world, non refundable rates have become a key pricing strategy that’s changing how hotels manage their revenue and fill…
Aug 28, 2025 · 7 min read

Hospitality Industry
F&B Hotel: Complete Guide to Food & Beverage Operations
The food and beverage (F&B) sector has evolved dramatically from being just an extra perk offered by hotels. Today, it’s a powerful driver of success,…
Aug 28, 2025 · 7 min read

Hospitality Industry
Hotel Shoulder Season: Guide to Maximizing Revenue
In the hospitality world, the quieter months sandwiched between busy travel seasons often go unnoticed. Many hoteliers see these times as just downtime, but…
Aug 27, 2025 · 12 min read

Hospitality Industry
10 Best Hotel Loyalty Programs and How to Make Your Own
If you work in hospitality, getting a good grasp on the best hotel loyalty programs out there isn’t just helpful, it’s essential. Whether you want to benchmark…
Aug 24, 2025 · 7 min read

Digital Marketing
Hotel Market Segmentation: Guide to Targeting the Right Guests
In today’s bustling hospitality industry, truly understanding your guests isn’t just a nice-to-have, it’s absolutely essential. With 71% of consumers expecting…
Aug 24, 2025 · 10 min read

Digital Marketing
SEO for Hotels: Complete Guide to Boost Direct Bookings & Rankings
If you’re a hotel owner, you’ve probably noticed how those OTA commissions, Booking.com, Expedia, and the like, can really chip away at your profits, sometimes…
Aug 23, 2025 · 12 min read

Digital Marketing
PPC for Hotels: Complete Guide to Driving Direct Bookings
Every hotel booking made through an OTA chips away at your profits with commissions ranging from 15-25%. While your competitors might be waiting months for SEO…
Aug 22, 2025 · 13 min read

Digital Marketing
Hotel Website Design: Guide to High‑Converting Sites
Did you know that over 66% of hotel bookings in Asia now come from mobile devices? And this trend is quickly spreading worldwide. For hotels, this shift is…
Aug 22, 2025 · 14 min read
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