Prostay vs. Mews
Mews ships beautiful design. Prostay ships the rest of the platform.
Mews has earned a reputation for modern UX. Prostay competes by giving you the same level of polish across distribution, payments, AI agents and accounting, with one bill, one onboarding, one support team.
Credit where it’s due.
These are the rows where Mews genuinely earns its customers. We don’t pretend otherwise.
Design
Best-in-class PMS UX.
Mews popularised the modern hospitality interface. The folio and the calendar are pleasant to use, we like them.
Marketplace
A wide app marketplace.
Years of head start on third-party integrations. If you depend on a niche tool, chances are it has a Mews integration.
Self-checkin
A polished kiosk product.
The Mews self-checkin kiosk is good. If contactless arrival is your strategic bet, it deserves a serious look.
Brand
A name international groups recognise.
Procurement teams know Mews. That shortens internal selling cycles for chains and groups.
Where we make a different bet.
These are the rows we built the platform to win. Each one is anchored in a real product surface.
AI
AI agents, not AI features.
Mews ships AI features (smart search, drafted replies). Prostay ships AI agents that can act, quote, post charges, issue keys, with policy controls and audit trails.
Payments
Payments are a first-class module.
Prostay Pay is built into the folio with same-acquirer settlement. With Mews you typically wire up a separate payment provider.
Accounting
Accounting that posts itself.
Prostay Accounting auto-posts journals, owner statements and city-tax exports. Mews leaves more of this to a third-party accounting tool.
Pricing
A simpler bill.
All-in-One pricing covers the modules above in one transparent rate. Mews is typically a base PMS plus modules and marketplace fees.
Row by row.
A non-cherry-picked feature matrix. Solid dot for full support, half dot for partial, empty for not available at the time of writing.
| Feature | Prostay | Mews |
|---|---|---|
Modern PMS UI | ||
Channel manager included Mews uses a partner channel manager in many configurations. | ||
Booking engine included | ||
Native AI Booking Assistant Conversational AI that quotes and books in WhatsApp. | ||
Native AI Front Desk Agent | ||
Native payments + acquiring | ||
Built-in accounting Mews relies on accounting integrations. | ||
POS | ||
Multi-property management | ||
Open REST API + webhooks | ||
SAML / OIDC SSO | ||
EU / US / APAC region pinning |
How to choose, honestly.
Pick Mews if
- You’re a chain that has standardised on Mews and you have integrations you don’t want to re-do.
- Self-checkin kiosks are central to your operating model.
- You already run a separate payment provider and accounting tool you love.
- You don’t need AI agents that act on the folio today.
Pick Prostay if
- You want one platform for PMS, distribution, payments, AI and accounting.
- You want AI agents that can act, not just suggest.
- You want a single bill and a single support team.
- You’d like a like-for-like migration in weeks, not quarters.
How a switch from Mews actually works.
A typical Mews → Prostay switch ships in two to four weeks per property. We’ve done it. Here’s what it looks like.
Step 01
Export from Mews.
Reservations, guest profiles, rate plans and folios exported via the Mews API. We handle the mapping.
Step 02
Map the rates.
Your rate plans, derived rates and restrictions translated into Prostay’s rate engine; parity audited.
Step 03
Switch the channels.
Re-pointed to Prostay’s channel manager with full inventory parity. We coordinate the OTA cutover.
Step 04
Cutover and audit.
Front desk trained on the new screen. Live cutover overnight. Audit log compared for the first 14 days.
Comparing Prostay to a different PMS?
Honest, side-by-side breakdowns for the systems most teams shortlist alongside Prostay.
A like-for-like demo on your real Mews data.
Send us a CSV from your Mews export. We’ll show you what your last 30 days look like in Prostay, same reservations, same folios, same rates.
- No-cost migration assessment
- Like-for-like data import in week one
- Cutover coordinated by our team
- Front-desk training included