Prostay vs. Cloudbeds
Cloudbeds is a solid all-in-one. Prostay is the next-generation one.
Cloudbeds bundled the basics for small properties before most competitors. Prostay competes by adding a real AI agent layer, modern accounting and a more transparent pricing model on top of the same all-in-one promise.
Credit where it’s due.
These are the rows where Cloudbeds genuinely earns its customers. We don’t pretend otherwise.
All-in-one
Bundled the basics first.
Cloudbeds was an early all-in-one for small properties. The PMS, channel manager and booking engine ship together, a real strength.
Onboarding
Fast onboarding for small hotels.
Cloudbeds is well-tuned to the size of property it serves; setup tends to be quick.
Marketplace
Mature partner network.
Years of integrations with niche tools. If your stack depends on a specific lock or POS partner, Cloudbeds may already integrate.
Brand
Strong reputation in independent hotels.
Recognised brand in the indie segment, with a large user community.
Where we make a different bet.
These are the rows we built the platform to win. Each one is anchored in a real product surface.
AI
AI agents that act, not chat.
Cloudbeds has begun shipping AI features. Prostay AI agents quote, post charges, issue keys, with deterministic tool-use and audit trails.
Accounting
Accounting in the platform.
Prostay Accounting auto-posts journals and produces owner statements; Cloudbeds typically relies on a third-party accounting integration.
Payments
A single acquirer for room and F&B.
Prostay Pay covers PMS folio and POS with one settlement file. With Cloudbeds you commonly run multiple gateways.
Pricing
A more transparent bill.
All-in-One pricing covers AI, payments and accounting in one rate. Cloudbeds pricing is per-module with marketplace fees layered on.
Row by row.
A non-cherry-picked feature matrix. Solid dot for full support, half dot for partial, empty for not available at the time of writing.
| Feature | Prostay | Cloudbeds |
|---|---|---|
PMS + channel manager + booking engine bundle | ||
Native AI Booking Assistant | ||
Native AI Front Desk Agent | ||
Built-in accounting + owner statements | ||
Single acquirer (PMS + POS) | ||
POS | ||
Multi-property roll-up dashboards | ||
Open REST API + webhooks | ||
SAML / OIDC SSO | ||
EU / US / APAC region pinning | ||
AI-grounded review responses | ||
Anomaly detection on folios |
How to choose, honestly.
Pick Cloudbeds if
- You’re an independent hotel happy with the Cloudbeds workflow today.
- Your stack depends on a partner Cloudbeds integrates with that we don’t.
- You don’t need AI agents that act on the folio today.
- You’re fine running a separate accounting tool.
Pick Prostay if
- You want AI agents quoting, posting and replying, not just chat.
- You want owner statements and city-tax reports auto-built from one ledger.
- You want one acquirer across room and F&B.
- You want a transparent, all-in bill instead of per-module add-ons.
How a switch from Cloudbeds actually works.
Cloudbeds → Prostay typically takes one to three weeks per property. We’ve done it. Here’s the playbook.
Step 01
Export from Cloudbeds.
Reservations, profiles, rate plans, folios pulled via the Cloudbeds API. Mapping handled by us.
Step 02
Translate the rates.
Cloudbeds rate plans translated into Prostay’s rate engine. Parity verified across channels.
Step 03
Cut over the channels.
Channel manager re-pointed; OTA inventory verified. We coordinate the OTA cutover.
Step 04
Train and ship.
Front desk trained on the new screen. Audit log compared in the first two weeks.
Comparing Prostay to a different PMS?
Honest, side-by-side breakdowns for the systems most teams shortlist alongside Prostay.
A like-for-like demo on your real Cloudbeds data.
Send us a Cloudbeds export. We’ll rebuild your last 30 days inside Prostay so you can compare workflows on real data.
- No-cost migration assessment
- Like-for-like data import in week one
- Cutover coordinated by our team
- Front-desk training included