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01 / 11F&B / Retail

F&B / Retail · Point of Sale

A POS that closes the gap between bar and front desk.

Sell food, drinks, retail and spa services on a fast POS that runs online or offline, and post every charge straight onto the right room folio without a reconciliation step.

Runs on

  • Web
  • iPad
  • Android tablet
  • Android phone
  • Offline-first
Folio posting
Real-time
Works offline
Always
Outlets per property
Unlimited
Sea Terrace · Floor plan
24/08 · 10:26IO

Outdoor zone · 8 tables

FreeOccupiedReservedCleaning
TB-014p
Open check

John Doe

TB-022p
Free

-

TB-036p
Reserved

Smith · 19:30

TB-044p
Open check

Bianchi

TB-054p
Free

-

TB-062p
Cleaning

-

TB-078p
Open check

Müller +5

TB-082p
Free

-

Live · Sea Terrace3 occupied · 3 free · 1 reserved · 1 cleaning
02 / 11Capabilities

A POS designed for hotels, not retrofitted.

Charge to room is a first-class operation. Splits, voids, comps and house accounts behave the way the front desk expects them to.

  • 01

    Charge to room

    Search a guest by name, room or last 4 digits of the card. One tap and the charge is on their folio.

  • 02

    Splits & shared bills

    Split by item, by share or by amount. Settle a portion to room and the rest to a card, in a single check.

  • 03

    Modifiers & courses

    Custom modifiers, course timing, kitchen routing, allergen flags. Built for restaurants, not just retail.

  • 04

    Comps & voids with audit

    Manager approval on every void or comp, with a tamper-evident log every auditor will recognise.

  • 05

    Online or offline

    The POS keeps taking orders, printing checks and accepting payments with or without internet. Reconciles automatically when the network returns.

  • 06

    Inventory & 86s

    Track ingredients down to recipe level, mark items as 86’d in real time across every outlet.

03 / 11Deep dive 01

Folio integration

The only POS that finishes its work at the front desk.

A spa charge, a poolside cocktail and a minibar restock all land on the same folio in seconds, with the right tax, the right cost centre, and a printable line.

prostay · reservation #4821
PG

Paola Greco

3 nights · 28 Apr → 1 May · Room 202

VIP

Adults

2

Children

0

Source

Booking.com

Folio

  • Sea View King · 3 nights

    €240 × 3

    €720.00

  • Welcome breakfast (×2)

    Apr 28

    €32.00

  • Spa · Couples massage

    Apr 29 · 14:00

    €180.00

  • City tax

    Per night

    €18.00
Balance€950.00

Housekeeping

Room 202

Sea View King · Floor 2

Inspected

Activity

  1. Upgraded to Sea View King

    14:32 · Maria · GM

  2. Reservation confirmed via WhatsApp

    12:08 · Prostay AI

  3. Booking received from Booking.com

    11:54 · System

04 / 11Deep dive 02

Cross-platform

Run on whatever you already have. Keep running when the internet drops.

Native iPad for the busy outlets. Native Android tablet for the bar’s existing kit. Native Android phone for the server taking orders table-side. Browser for the kitchen’s old laptop. Every station offline-first, with auto-sync when the network is back. Pick the form factor per station and swap them whenever the outlet evolves.

Pick the form factor per station

  • iPad: native app, full offline mode, hours of service without internet.
  • Android tablet: native app, offline mode, same UX as iPad.
  • Android phone: native staff app for tap-to-pay, table-side ordering and stockroom counts.
  • Browser: any tablet, laptop or kiosk, full feature parity.
  • Star, Epson and Bixolon receipt printers over LAN or Bluetooth.
  • Bluetooth and USB barcode scanners.
05 / 11Deep dive 03

Offline-first

The internet drops. The shift keeps running.

Every device is a complete POS. Menus, products, taxes, print settings and floor plans are mirrored locally on first login and refreshed in the background. Tap “Send to kitchen” or “Mark paid” and the change commits to a transactional store on the device first, then pushes to the server. If the API is unreachable for ten seconds, ten minutes or ten hours, orders, payments and tickets all keep flowing. When the link returns, queued mutations replay in the exact order the staff did them. Zero lost orders, zero double charges, no staff intervention.

How it actually works

  • Local persistent storage on every device (IndexedDB), transactional and durable across crashes and reboots.
  • Active connectivity probing every 30 seconds, because the Wi-Fi icon lies. We know we are offline before the staff does, and we know we are really online and not just “Wi-Fi associated”.
  • Background sync queue replays mutations in causal order when the link returns, with retries and backoff. The processor is re-entrant-safe so a bouncy connection never causes duplicate writes.
  • Receipt printers print locally over LAN or Bluetooth. Printers do not depend on the cloud either.
  • A single status indicator at the top of the screen: Online, Offline, or Syncing. No mode toggle, no orphaned drafts, no “save and try again” dialog.
  • Native iPad and Android apps via Capacitor, with full access to native printing, Bluetooth and device storage. The browser version runs the same local-first storage layer.
06 / 11Deep dive 04

Reporting

Daily revenue that actually balances.

F&B and retail revenue posted to your accounting in the right cost centres, with daily reports that match the bank deposit, down to the cent.

prostay · pulse · all properties
Live · 6 properties · updated 4s ago
1d7d30d90d

Occupancy

87%

+4.2 pts

ADR

€212

+€18 wow

RevPAR

€185

+€22 wow

Bookings

11

today

Pace vs. last year

20262025
Wk 18Wk 20Wk 22Wk 24Wk 26
07 / 11Use cases

For every outlet on the property.

One POS platform across restaurants, bars, spa, retail and minibar, with reporting that rolls up to the GM in one click.

Restaurants & bars

Course timing, mods, splits, room charge.

Built for fast service in busy rooms. Kitchen routing by station; tab management for the bar; one-tap split-by-share at the table.

Spa & wellness

Bookings, packages and gift cards in one flow.

Schedule appointments, sell packages, redeem gift cards and post to room or settle separately, all from the same screen.

Retail & minibar

Stock counts that match reality.

Per-room minibar templates, par-level alerts, and barcode scanning for fast restocks. Variances post to room overnight.

08 / 11Integrations

Integrates with the kitchen and the back office.

Connects to the printers, accounting platforms and supplier tools you already run.

  • Star MicronicsHardware
  • EpsonHardware
  • Stripe TerminalPayments
  • XeroAccounting
  • QuickBooksAccounting
09 / 11Compare

Built for hotels. Compared to a restaurant POS.

What you get with Prostay POS, vs what you stitch together with a standalone restaurant POS plus middleware. No fine print, no asterisks.

Feature

Prostay POS

Per property, 2 printers included

See plans

Standalone POS

Built for restaurants

Hotel-native operations

  • Charge to room from any outlet
    Manual export
  • Live folio post latency
    < 2s
    Batch / nightly
  • Card-on-file from PMS
    ,
  • Multi-outlet revenue (F&B, bar, spa, retail, minibar)
    F&B only
  • Per-property and group revenue roll-up
    Per outlet
  • Outlet-scoped tax & cost-centre routing
    Manual mapping

Service & floor operations

  • Course timing & kitchen station routing
  • Modifiers, allergens, recipe-level inventory
  • Splits (item, share, amount) with mixed tender
  • Tab management for bars
  • Spa appointments booked from POS
    ,
  • Per-room minibar templates with par alerts
    ,
  • Works fully offline with auto-reconcile
    Always
    Varies

Payments

  • Stripe Terminal
  • Charge to room (room number or guest search)
    ,
  • Pre-auth, capture and refund from folio
    ,
  • PCI DSS tokenisation, no card data on device
  • Tip routing per server (POS or back office)
  • Multi-currency at the till
    Limited

Reporting & accounting

  • Revenue posted to PMS by cost centre
    ,
  • Daily journal export (Xero, QuickBooks)
    Add-on
  • End-of-day reconciliation
    One tap
    Manual
  • Tamper-evident comp / void / discount log
  • Variance reports for minibar & retail
    Limited
  • Group-level revenue dashboards
    Per outlet

Hardware & deployment

  • iPad native app with full offline mode
  • Android tablet native app with offline mode
    Rare
  • Android phone native staff app
    ,
  • Browser-based on any tablet, laptop or kiosk
    Limited
  • Offline-first: every device runs a complete POS
    ,
  • Star, Epson and Bixolon receipt printers
  • Bluetooth / USB barcode scanners
  • Per-station permissions and user roles
  • Single sign-on with the rest of the platform
    ,

Commercials

  • Per-property pricing, unlimited outlets
    ,
  • Receipt printers included
    2 (more available)
    Per-printer fees
  • Per-station / register license fees
    None
    Yes
  • Per-transaction surcharge
    None
    Often
  • Setup fees
    None
    Often
  • Menu modelling & opening training
    Included
    Add-on
  • Contract length
    Monthly or annual
    Annual
  • Uptime SLA
    99.9%
    Varies
10 / 11Pricing

Simple pricing, built to scale.

Pay per property, not per outlet. Two receipt printers included on every plan, more available as you grow. No setup fees and no per-transaction surcharges.

Starter

For small restaurants, cafés, bars and takeaway counters.

$69/month

Per property

Get started

Included

  • Core POS (sales, orders, staff logins)
  • 2 receipt printers (more at $49/mo each)
  • Menu management
  • Basic stock management
  • Basic supplier management
  • Floor & table planning
  • E-Menu (QR ordering, web orders)
  • Full offline mode
  • Reports & insights
Most popular

Business

For larger venues and groups managing complex daily operations.

$199/month

Per property

Get started

Everything in Starter, plus

  • Kitchen Display System (KDS)
  • Advanced stock management
  • Advanced procurement management
  • Multi-property roll-up
  • 24/7 priority support

Enterprise

For multi-brand groups with custom integrations and SLAs.

Custom

Quoted per portfolio

Talk to sales

Everything in Business, plus

  • Enterprise SLA & uptime guarantees
  • Personalised features & integrations
  • White-label options
  • ERP, payroll, loyalty and BI integrations
  • Dedicated support team & account manager

Add-ons that activate when you need them.

Activate per property, only when you actually use them. Stop them with one click and the line drops off the next invoice.

Kitchen Display System

per screen / month

$20

Digitise the kitchen with real-time order displays, station routing and prep tracking.

Accounting & Finance

per month

$30

Real-time accounting with sales, payments, expenses and tax visibility in one system.

Procurement Management

per month

$30

Create purchase orders, manage suppliers and control purchasing workflows from one system.

No setup fees. No per-transaction surcharges. 99.9% uptime SLA on every plan.

11 / 11Get started

See your menu live in the POS in 24 hours.

Send us your current menu and we’ll model it in a Prostay sandbox, modifiers, course timing, taxes and all, ahead of your demo.

  • Full menu modelled before the demo
  • Hardware-friendly: bring your own iPads
  • Per-outlet permissions and reporting
  • Free training for opening team