How to Edit, Delete Users

Popular Topics

Contact support

24/7 help from our support team

Updating your user list is essential for security purposes, especially when users have high-level access to your Prostay account. 

You can change details about your users or delete them completely to keep your list up-to-date. 

 To locate the users' page,  go to:

  1. Settings
  2. Users
  3. Active Users.
Locate the users page

To Edit:

Here's how to edit users

  1. Click the pen icon.
  2. Change preferred details.
  3. Click "save."
  4. You can also access the "Credit Card Access" tab from this page
  5. Tick the checkbox to pick a secure password automatically (skippable).
  6. See the password or pick a password for yourself.
  7. Use this area to either "reset password", "activate user", or "Delete user" (skippable)
  8. "Save."

To Delete:

Method 1

Here's how to delete a user.

  1. Click the trash can icon.
  2. Click "confirm."

Method 2

You can also delete users;

  1. Click the "pen icon."
  2. Click "delete user."
How to Delete a user

For further assistance, contact support.