For General Managers

One Platform to Run Your Entire Hotel, Built for General Managers Who Want Full Control

From front desk to back office, Prostay gives General Managers a single command center to oversee operations, drive revenue, and deliver exceptional guest experiences, without switching between tools.

Hotel management software for General Managers
Why General Managers Choose Prostay

Complete Visibility Over Every Department, Every Day

As a General Manager, your day spans every department, from housekeeping and reservations to finance and guest relations. Prostay brings it all into one dashboard so you can make faster decisions, spot issues before they escalate, and ensure your property runs at peak efficiency.

Real-Time Dashboard

Monitor occupancy, revenue, arrivals, departures, and housekeeping status in one glance, updated in real time.

Staff Coordination

Assign tasks, track housekeeping progress, and manage team roles, all from one centralized platform your entire staff can access.

Guest Satisfaction

Deliver faster check-ins, personalized service, and instant guest communication through email and WhatsApp, all built in.

Revenue Growth

Boost direct bookings, optimize rates, and track financial performance with built-in analytics and a commission-free booking engine.
Hotel performance reports for General Managers
Operational Control

See the Full Picture, From Occupancy to Revenue, Housekeeping to Guest Feedback

General Managers need instant access to what matters most. Prostay's Performance Center delivers real-time dashboards covering occupancy rates, ADR, RevPAR, booking sources, housekeeping status, and financial summaries, all without switching between systems or waiting for end-of-day reports.

Whether you're reviewing yesterday's performance at 7 AM or making a pricing decision at noon, Prostay gives you the data you need in seconds. Drill into department-level details or view property-wide KPIs, it's your command center, designed for the way General Managers actually work.

Your Property, Your Rules, One System That Adapts to Your Management Style

Whether you manage a boutique hotel, a city-center property, or a resort with multiple outlets, Prostay adapts to the way you work. Configure departments, automate workflows, set team permissions, and customize reports, all from a single login that puts you in control of every detail.

Team Management

Empower Your Team While Keeping Full Oversight

A General Manager is only as effective as their team. Prostay helps you delegate with confidence by assigning role-based access to every department, front desk, housekeeping, F&B, finance, and reservations. Each team member sees only what they need, while you maintain a bird's-eye view of everything.

Automated task assignments, real-time housekeeping tracking, and centralized guest communication mean fewer bottlenecks and faster resolution of issues. Your staff stays productive, your guests stay happy, and you stay informed, without micromanaging.

Hotel team management with Prostay
Revenue optimization for hotel General Managers

Drive More Revenue with Fewer Tools

The Challenge

Most General Managers juggle separate systems for reservations, channel distribution, payments, and reporting. This fragmentation leads to missed revenue opportunities, slow response times, and operational blind spots that are hard to detect until it's too late.

The Prostay Advantage

Prostay unifies your PMS, Channel Manager, Booking Engine, POS, Payments, and Guest Messaging into one seamless platform. When a guest books directly, the reservation flows instantly to your calendar, the payment is captured, the room status updates, and your reports reflect the new data, all automatically.

The Result

Higher direct booking conversion, fewer overbookings, faster payment collection, and actionable insights that help you make smarter revenue decisions every single day.

Unified Operations Dashboard

View reservations, housekeeping, payments, and guest communication from a single screen. No more switching between tabs or logging into separate systems to manage your day.

Automated Workflows

From pre-arrival emails and payment reminders to housekeeping task assignments and rate updates, Prostay automates the repetitive tasks that consume your team's time.

Performance Center & Reports

Access one-click reports on occupancy, ADR, RevPAR, booking sources, revenue breakdowns, and department productivity, always up to date, always accessible.

Multi-Department Coordination

Front desk, housekeeping, F&B, finance, every department works inside the same system. Changes are reflected instantly, so your teams are always aligned and informed.

Role-Based Access & Security

Control exactly who sees and does what. Assign permissions by role so your team has the tools they need, nothing more, nothing less, while you maintain full administrative control.

Frequently Asked Questions

Here are the most frequently asked questions and answers.
Everything you need to know about how Prostay helps General Managers run their properties more effectively.

What makes Prostay different from other hotel management systems for General Managers?
Prostay is purpose-built to give General Managers a single point of control over every department. Unlike fragmented systems that require separate logins for PMS, channel management, payments, and reporting, Prostay unifies everything in one platform. You get real-time visibility, automated workflows, and actionable insights, all designed to help you manage more effectively with less effort.
Can I monitor my hotel's performance from my phone?
Yes. Prostay is fully cloud-based with native mobile apps for iOS and Android, as well as responsive web access. You can check occupancy, review reports, manage reservations, and communicate with your team from any device, anywhere, whether you are on-site or off-property.
How does Prostay help reduce overbookings and operational errors?
Prostay's built-in Channel Manager synchronizes your availability, rates, and restrictions in real time across all connected OTAs and your direct booking engine. Combined with a centralized reservation calendar and automated allotment controls, the risk of overbookings and manual errors is virtually eliminated.
Can I control what each staff member can see and do in the system?
Absolutely. Prostay offers granular role-based access control. You can define exactly which modules, reports, and actions each team member or department can access. This ensures operational security while giving every team member the tools they need to do their job efficiently.
How quickly can my hotel go live with Prostay?
Most properties are fully operational within 48 hours. The Prostay onboarding team imports your room types, rates, and OTA connections, configures user roles and permissions, and provides training for your staff, so you can start managing your property with Prostay almost immediately.
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