Boost direct bookings and save time with Prostay’s AI Booking Assistant. Trained on your property data, it handles guest inquiries 24/7 via email and web chat.
Prostay’s AI Booking Assistant is designed to transform how your hotel or resort handles booking inquiries. Trained on your unique property data and integrated directly with your PMS and booking engine, it answers questions, checks availability, and helps guests make direct bookings — instantly and 24/7.
Sales and reservations teams can request, process, and track payments directly within Prostay — no need to jump between platforms, manually chase deposits, or dig through many complicated clunky reports.
Prostay Payments supports multi-currency settlement, allowing your teams to accept, hold, and pay out funds in the currencies you need — all without the complexity of external accounts or extra conversions.
Access to real-time analytics across the entire payment lifecycle — from deposits to refunds. Make smarter, data-driven decisions with clear, actionable metrics designed to help you improve conversion rates and grow revenue.
Each category represents a distinct area of expertise or focus, with a variety of services tailored to address specific needs and challenges within that domain.
Guest or Agent messages come in from any connected channel: e-mail, web chat, WhatsApp, etc. all seamlessly integrated into Prostay Nexus.
02Prostay AI drafts a personalized reply based on your SOPs, set conditions, and live data from your Prostay account.
03The AI sends the message independently if allowed or your team reviews and approves the message—or customizes it as needed.
Everything you need to automate, personalize, and streamline your reservation process — all powered by intelligent AI reservation chatbot for hotels.
Fully Customizable AI Behavior & Settings
Real-Time Availability & Rate Lookup
Trained on Your Real Property Data
Multilingual Communication
Human Handoff for Complex Inquiries
Create Courtesy Holds, Write Notes and more
No Training Required for Human Staff
Learns from Guest Interactions
From room types to tone of voice, Prostay AI adapts to your hotel’s style and standards. Your own automated hotel reservations assistant.
Cutting-edge Property Management System designed to revolutionize the way hotels, and resorts from boutique to large-scale, operate and serve their guests.
Get in TouchOur platform is the preferred choice for hotels, hostels, vacation rentals, and alternative accommodations across the globe. Experience the difference with a PMS designed for growth, efficiency, and guest satisfaction.
