Prostay Payments

Hotel Payment Processing

Simplify hotel payments with Prostay Pay.
Automate payment collection, send secure links, and connect with your PMS. Built for the hospitality industry and fully integrated with all Prostay modules.

Room planning

Smarter Payments for Hotels and Resorts

Instead of juggling external payment systems and manual reconciliation, Prostay Pay centralizes payment processing inside the Prostay PMS, booking engine, and POS.
This means fewer errors, faster collections, and better guest experiences.

Move faster and charge smarter

Sales and reservations teams can request, process, and track payments directly within Prostay — no need to jump between platforms, manually chase deposits, or dig through many complicated clunky reports.

Manage currencies with ease

Prostay Payments supports multi-currency settlement, allowing your teams to accept, hold, and pay out funds in the currencies you need — all without the complexity of external accounts or extra conversions.

Unlock insights that drive revenue

Access to real-time analytics across the entire payment lifecycle — from deposits to refunds. Make smarter, data-driven decisions with clear, actionable metrics designed to help you improve conversion rates and grow revenue.

Accelerate your operations with a scalable, dependable hotel payment processing system built for growth.

From independent hotels launching their first direct bookings to multi-property groups optimizing revenue across channels,
Prostay Pay offers a secure, unified payments platform built to help hospitality businesses grow efficiently.

Seamlessly Integrated with the Prostay Ecosystem

Prostay Payments connects directly with your reservations, booking engine, POS, and reporting tools. Automate deposit collection, send payment reminders, charge virtual cards, and reconcile transactions — all from one platform. No switching tabs, no manual work — just smarter, faster payments built into your daily operations.

Accept Payments Anywhere, Adapt Everywhere

Whether you’re managing a boutique hotel in Spain, a beachfront resort in Indonesia, or a multi-property brand across the U.S., Prostay Payments supports multiple currencies, payment methods, and region-specific gateways. Give guests a localized, seamless payment experience while your team runs everything from one global dashboard — no matter where you operate.

Built for Multi-Property Management

Manage payments across multiple hotels or resorts — all from one unified platform.

Whether you’re running a small group of boutique properties or overseeing operations across regions, Prostay Pay gives you centralized control with property-level flexibility. View consolidated reports, customize payment rules per property, and settle funds in different currencies — all while maintaining full visibility across your portfolio.

Prostay Payments is ideal for:

  • Hotel groups managing multiple brands or locations
  • Resorts with centralized finance teams
  • Franchise or chain operators needing flexible controls
  • Groups expanding into new markets or currencies
Monitor payment activity, status, and revenue across all properties in one place.
Set unique deposit and balance collection rules for each hotel based on brand, location, or market needs.
Accept and settle funds in different currencies per property, reducing conversion costs and improving regional flexibility.
Give finance, reservations, or front office teams access to just their assigned properties — or grant HQ full oversight.
Filter payments by property, date range, method, or channel to analyze performance and streamline reconciliation.

Accept 100+ payment methods

Adapt to customer preferences and expand into new markets by surfacing global payment methods used by buyers around the world.

Smart pricing for independent hotels and global brands

Standard pricing

Get started in minutes with no setup fees, no hidden costs — just a complete payment solution built to help you collect faster and manage everything in one place.

per successful charge
Custom pricing

Built for high-volume hotels, groups, and unique operational needs.

Volume discounts
Country specific rates
Multi-property discounts
Complex Operational Workflows

Take Control of your Business Today!

Cutting-edge Property Management System designed to revolutionize the way hotels, and resorts from boutique to large-scale, operate and serve their guests.

Get in Touch

Why Choose Prostay Payments?

Prostay Payments is built for hotels, not just to process payments, but to make them easier, faster, and fully connected to your operations. Explore the FAQs to see how it can streamline your workflow and boost guest satisfaction.

How is Prostay Pay different from using Stripe or other gateways?
Unlike general-purpose gateways like Stripe or PayPal, Prostay Pay is purpose-built for hotels and fully integrated into the Prostay platform. There’s no need to connect third-party systems or manage external dashboards. With Prostay Pay, you can automate deposits, charge virtual cards, send payment links, and track transactions — all directly from your reservation or folio screen, with no third-party setup required.
Are there setup fees or long-term contracts?
No. Prostay Pay uses a simple, pay-as-you-go model with no setup fees, no hidden charges, and no lock-in contracts. You can start accepting payments in minutes and upgrade to custom pricing if your property requires high-volume support or advanced configuration.
Can I automate deposit collection and balance payments?
Yes. Prostay Pay allows you to create flexible payment rules for each rate plan, channel, or room type. Automatically collect deposits at booking, charge balances before check-in, or trigger payments on specific dates — all without manual intervention.
How do refunds and cancellations work?
Refunds are processed directly within Prostay, linked to the guest’s folio and reservation. You can issue full or partial refunds, and all activity is logged for auditing and reporting. When a reservation is canceled, any pre-paid amounts can be refunded based on your cancellation policy and approval settings.
Is Prostay Pay secure and PCI compliant?
Yes. Prostay Pay uses end-to-end encryption and works with PCI-DSS compliant gateways to ensure every transaction is secure. Prostay never stores sensitive card data, and all access is protected with role-based permissions and detailed activity logs.