All your operations, one login. Finally, hotel management software that works like a team

Say goodbye to complexity. Prostay is hotel management software that works right out of the box - all in one seamless platform.

Hotel management software

Prostay’s hotel management software helps you capture more direct bookings, with built-in tools that convert guests faster.

With Prostay’s built-in Booking Engine, you can increase direct reservations without paying a cent in commission. Unlike OTAs that charge high fees, transaction costs, and additional taxes, Prostay puts the power back in your hands — helping you grow revenue, protect your margins, and own the guest relationship from the start.

Room planning
Hotel reports

Prostay delivers hotel reports instantly, so you always know where your business stands from every point of view: production, finance, occupancy, and more.

Filled with details but built for speed and simplicity, Prostay’s reporting gives you instant visibility into productivity, revenue, daily operations, financials and more — all seamlessly integrated into your hotel management dashboard.

No more waiting for end-of-day reports or switching between systems. With live data pulled directly from your operations, you’ll make smarter decisions faster — all from a single, intuitive dashboard built into the Prostay platform: the Performance Center. Whether you’re managing a small boutique property or a multi-site operation, the Performance Center gives you instant access to the numbers that matter most — from occupancy and ADR to revenue, forecast, and productivity.

Which best describes your business?

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Hotel
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Hostel
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A Smarter Way to Run Your Hotel With Prostay

Managing a hotel today means more than handling reservations and check-ins — it means navigating OTAs, optimizing direct bookings, responding instantly to guests, processing payments, managing restaurants and spa services, and making data-driven decisions in real time.

Prostay is an all-in-one hotel management platform designed to bring everything your property needs into one powerful, easy-to-use system. Built for hotel groups, independent hotels, resorts, and boutique properties, Prostay replaces the clutter of disconnected tools with one clean, integrated solution that works the way hoteliers do.

Tired of Overbookings? Let Prostay Handle It.

Overbookings don’t just cause stress — they damage your reputation, frustrate guests, and cost you money. Whether it’s a miscommunication between OTAs and your PMS, a manual entry error, or delays in rate and availability updates, overbookings are a sign of disconnected systems struggling to keep up.

Prostay eliminates overbookings by unifying your entire distribution process into a single, real-time platform.

With Prostay, overbookings become a thing of the past — and your staff can finally focus on welcoming guests, not solving errors.

Prostay’s built-in Channel Manager updates your availability, restrictions, and rates instantly across all OTAs and your direct booking engine — so every guest sees exactly what’s available.

Prostay is packed with automation for your peace of mind. Like a second brain, our automation settings control your daily tasks, all customizable and easy to use.

With a live, visual calendar view, your entire team sees the most up-to-date status of every room, reservation, and room type — all in one place.

Unlike third-party engines, Prostay’s native Booking Engine is fully synchronized with your PMS and Channel Manager — no delays, no double-bookings, no gaps.

Easily set and manage allotments per channel to avoid overselling while still maximizing occupancy.

Frequently Asked Questions

Here are the most frequently asked questions and answers.
Everything you need to know about how Prostay hotel management software works and how it can help you transform your property.

What is a hotel management system (HMS)?
A hotel management system (HMS) is software designed to help hotels and other accommodation providers manage their daily operations more efficiently. It typically includes tools for handling reservations, guest check-ins and check-outs, room assignments, billing, housekeeping, reporting, and more.

Modern HMS platforms go beyond basic functionality by integrating with online booking engines, channel managers, POS systems, payment processing, guest messaging, and real-time analytics, all in one place.

By centralizing operations, a hotel management solution improves staff productivity, reduces errors, enhances the guest experience, and helps property owners make smarter business decisions.
What are the features of a hotel management software?

A modern hotel management software (HMS) provides various tools and features. Here are some of the most important ones:

  • Property Management System (PMS)
    Manage reservations, check-ins/outs, guest folios, room status, and more — all in one place.
  • Reservations Calendar
    A clean, intuitive calendar view that lets you manage all reservations with drag-and-drop ease. View availability by room type or room number, quickly adjust bookings, and stay organized.
  • Booking Engine
    Drive more direct bookings with a mobile-friendly, commission-free booking engine that’s fully customizable and built into your website.
  • Channel Manager
    Automatically sync inventory, rates, and restrictions across all major OTAs, with real-time updates and allotment control.
  • Payment Processing
    Accept payments securely through credit card, bank transfer, or payment links — all fully integrated into your Prostay dashboard. Automate deposits, refunds, and settlements with ease.
  • Point of Sale (POS)
    Built-in POS system for restaurants, bars, spa, and more — with the ability to post charges directly to guest folios.
  • Reports & Analytics
    Access real-time and historical data on occupancy, revenue, RevPAR, average rates, booking sources, and more with one-click reports and dashboards via the Prostay Performance Center.
  • AI Reservations Agent
    An intelligent assistant that helps manage guest inquiries, provide quotes, and even take bookings — freeing up your staff and responding instantly, 24/7.
  • Guest Communication Hub
    Centralized communication across email and WhatsApp to ensure fast, professional replies and organized message history for every reservation.
  • Rate Management Tools
    Create flexible base and derived rate plans with rules for length of stay, occupancy-based pricing, and automatic rate updates.
  • Housekeeping & Task Management
    Real-time tracking of room status and task assignments to keep your operations smooth and your team efficient.
  • Multi-Property Support
    Manage multiple hotels or resorts under one login with shared settings, reporting, and centralized access.
  • Offline Mode & Cross-Platform Access
    Native apps for Windows, macOS, Android, and iPads ensure smooth operation even without internet, with automatic data sync once connectivity is restored.
How does hotel management software improve guest experiences?
Hotel management software enhances the guest experience by streamlining every stage of the journey — from booking to check-out — and ensuring faster service, better communication, and more personalization.

The guest experience improves because guests can:
  • Book directly through a fast, user-friendly booking engine with no third-party friction.
  • Get instant responses via email or WhatsApp, with help from tools such as Prostay Nexus, built-in AI reservations agent
  • Enjoy faster service thanks to real-time housekeeping and task management tools.
  • Personalize their stay with special requests and preferences tracked directly in the PMS.
  • Pay easily through multiple secure options such as Prostay Pay, with transparent billing.
How much does hotel management software cost?
Hotel management software pricing depends on the features you need, the size of your property, and how many users or locations you manage. The majority of software providers offer flexible tiered pricing which suits properties of all types and sizes.

Prostay offers flexible, modular pricing — so you only pay for the tools you actually use. Learn more on our pricing page.
What is the best hotel management software?
While most of the hotel management software solutions available have migrated to cloud-based, the best choice depends on the unique needs of your property, but here are some of the most recognized options in the industry:

  • Prostay
  • Mews
  • RMS Cloud
  • eZee Absolute
  • Little Hotelier
  • Opera (by Oracle)
  • RoomRaccoon
  • Cloudbeds
  • VHP
  • Realta Rhapsody