Data Privacy

At Prostay, your data privacy and security are our highest priority.
We are committed to protecting the personal and business information of every property, guest, and user on our platform.

Secure by Design

Prostay is built with modern data security practices at its core. We use robust encryption, secure authentication methods, and role-based access control to protect all sensitive data.

Trusted Infrastructure

We’ve partnered with Microsoft Azure for data hosting and infrastructure security. This ensures that your data is stored in world-class data centers with advanced protection, including:

• Physical and network security
• Geo-redundant backups
• Real-time threat monitoring
• Compliance with international standards (GDPR, ISO 27001, etc.)

Your Data, Your Control

We believe in transparency and control. As a Prostay user, you:

• Own all the data you input into the system
• Can request data export or deletion at any time
• Have visibility into who accesses your data and why

Compliance & Data Handling

Prostay follows industry best practices and complies with global privacy laws. Our systems are designed to respect guest privacy, minimize data retention, and ensure responsible processing of personal information.

Responsible Access

Only authorized users can access your account data, and all access is tracked and logged. We also provide customizable user permissions to help properties control access internally.

Questions or Concerns?

If you have any questions about our data privacy policies, please contact our team at office@prostay.com