Prostay vs Protel

Prostay vs. Protel — Which PMS is Right for Your Hotel?

In this side-by-side comparison, discover how Prostay’s all-in-one, AI-powered platform outperforms Protel in integration, automation, and operational efficiency—helping hotels deliver better guest experiences while reducing costs.

Prostay vs Protel
BENEFITS

Seamless & Secure Migration

Our migration team ensures a smooth, secure transfer from any PMS, handling everything from guest history to future reservations with zero downtime. Prostay also offers a migration tool to easily import and verify reservations yourself.

Seamless Migration
Switch to Prostay without interrupting your operations—guests and staff won’t even notice the change.
Expert Data Migration
Our specialists securely transfer all your reservations, guest history, and settings with absolute accuracy.
Works Anywhere, Anytime
No need to choose—Prostay runs in the cloud, on-premise without servers, offline, or in hybrid mode. It simply works.

Why Prostay Stands Out from the Competition!

Prostay eliminates repetitive tasks—auto‑sending payment reminders, handling smart room assignments, updating reservation status, and generating reports—saving about 10 hours per staff member per week.


With fewer manual steps and fewer errors, your team spends more time on guests, boosting speed, accuracy, and staff satisfaction.

70%

hotel automation

>10h

saved every week

100%

staff satisfaction

Prostay Performance Center
Key Differences

Prostay vs. Protel : Key Differences

Key Features
Integrated Platform (PMS, Channel Manager, Booking Engine)
Multi-Property Management
Stock Management System
Built-in Guest Messaging
Native POS System
Online Payment Processing
AI Booking Assistant
AI Front Desk Agent (fully integrated into Prostay)
Offline Mode & Cross-Platform Native Apps
Advanced Housekeeping & Task Management (AI integrated)
Advanced CRM (Customer Relationship Management)
Testimonials

What Other Hoteliers Are Saying

Review Portrait

Our Airbnb business needed a management system because were getting swamped in excel files and basic calendars. Prostay gave us the right price and exactly what we needed, nothing more nothing less.

Yang Doo-Hyuk

Co-founder, DH Corporation / Osaka, Japan
Review Portrait

We were using a free and simple management software for our property but after we started considering adding some more rooms, we realized that we need something more professional to help us understand our business and finance. Prostay helped us while not breaking the bank for a small property like us.

An Na

Owner, A&D Holiday Inn / Li Jiang, China
Review Portrait

The Prostay PMS website stands out with its eye-catching design and excellent responsiveness. It includes valuable content such as case studies and client testimonials, giving a clear picture of what they can achieve.

Francisco Peña

Nauté Hospitality / La Paz, Mexico
Why prostay?

How Prostay Stands Out from Protel!

Prostay Housekeeping excels with its distinctive features, thoughtfully designed to cater to your individual needs.

Offline mode

No Servers. No Downtime. No Hassle.

Unlike Protel’s legacy setups that often require on-premise servers and IT maintenance, Prostay runs on a modern hybrid system—cloud, offline, and on-premise with zero server management. Enjoy instant updates, seamless operations during outages, and freedom from expensive IT infrastructure.

No IT Headaches – Run your PMS without servers, complex installs, or heavy maintenance.

Always Up-to-Date – Automatic updates with zero downtime or disruption.

Work Anywhere – Cloud-enabled with full offline mode for uninterrupted operations.

Offline mode
Prostay Performance Center
AI front desk agent

Assign tasks. Track progress. AI Front Desk Agent

AI Front Desk Agent integrated into all Prostay modules and hotel departments. Housekeepers receive tasks automatically or via manager, restaurant receives room service orders right on their devices, guests has the information they need at their finger tips.

AI generated or manual task assignment

Fully integrated into Prostay and hotel operations

Guests receive answers immediately while reducing front desk calls

Why Choose Our PMS?

Our platform is the preferred choice for hotels, hostels, vacation rentals, and alternative accommodations across the globe. Experience the difference with a PMS designed for growth, efficiency, and guest satisfaction.

How does Prostay differ from Protel in terms of technology?
Prostay is a modern, fully cloud-enabled PMS with native apps for Windows, macOS, Android, and iPad—plus offline mode for uninterrupted operations.

Protel offers both on-premise and cloud versions, but its legacy architecture can require heavier IT management and server maintenance compared to Prostay’s lightweight, hybrid deployment.
Which platform offers better automation?
Prostay automates up to 80% of repetitive hotel tasks, including payment reminders, room assignments, reporting, and housekeeping scheduling—all without needing extra software.

Protel has automation features, but many advanced workflows rely on third-party integrations or custom setups, adding complexity and potential costs.
How do they compare in pricing flexibility?
Prostay uses a modular pricing model, so you pay only for the PMS, POS, channel manager, booking engine, or guest messaging tools you need.

Protel generally follows a more traditional licensing approach, and costs may scale up quickly with add-ons, maintenance, or additional integrations.
Which PMS is easier to deploy and manage?
Prostay offers quick onboarding, with seamless migration and no downtime, plus a DIY migration tool for hotels that want full control. Updates are automatic and require no server-side management.

Protel’s on-premise version can involve longer deployment times and IT involvement. The cloud version is easier to set up but still may require more technical configuration compared to Prostay.
Prostay vs Protel: Modern Protel Alternative