What is an SOP in hotels?

A Standard Operating Procedure (SOP) is a detailed guideline that outlines step-by-step tasks for hotel staff to ensure consistency and quality in operations.

What areas of hotel operations require SOPs?

SOPs are commonly used in front desk operations, housekeeping, food & beverage, maintenance, reservations, and guest service management.

How often should hotel SOPs be updated?

Hotel SOPs should be reviewed at least annually, or whenever there are changes in regulations, technology, or service standards.

Home BlogHotel SOP: Guide to Standard Operating Procedures 2025

Hotel SOP: Guide to Standard Operating Procedures 2025

Aug 28, 2025

Mika Takahashi